Quality & Service

LifePoint has a long-standing commitment to provide high quality patient care in the communities we serve.  We continuously work with our healthcare providers and partners across the nation to improve patient care, safety and satisfaction.  We have national and regional clinical operations and quality improvement staff who collaborate with our employees and physician partners to measure and evaluate our practices, seek opportunities for improvement and create new programs and processes.

In December 2011, LifePoint became one of only 26 organizations in the country chosen by the Department of Health and Human Services to be a Hospital Engagement Network (HEN) in the Partnership for Patients initiative, a nationwide public-private collaboration to improve the quality, safety and affordability of healthcare for all Americans.  As a result, LifePoint received funding from 2012-2014 to support additional resources for our quality and patient safety programsalongside our HEN partner, Duke University Health System and Duke Patient Safety Center. The LifePoint HEN was among the top performing HENs in the country in adopting evidence-based best practices to build a culture of safety, reduce healthcare-acquired conditions, and reduce readmissions.