LifePoint Health Business Services Center to Transition Operations to R1 RCM
Date Posted: Oct 28, 2020
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Johnstown, PA (October 28, 2020) – LifePoint Health, owner and operator of the LifePoint Health Business Services Center (BSC) in Johnstown, PA, has entered into a new revenue cycle management (RCM) agreement with R1 RCM, a leader in technology-enabled RCM services for healthcare providers. The agreement between LifePoint and R1 is designed to enhance patient experience and streamline operations to meet the evolving needs of the health system now and into the future for the communities LifePoint serves.

As part of the agreement, R1 will continue operations of the revenue cycle functions currently performed by the BSC in Johnstown, with the goal of making the location a key delivery center within R1’s shared services network. All BSC employees will be offered positions with R1.

LifePoint Health has operated the BSC in Johnstown since 2016. In the four years since LifePoint opened the center, 154 new professional positions were created. R1 expects to further support the community and local economy, building on the foundation of exceptional service and results for which the BSC has become known. Furthermore, the transition to R1 will enable the hospitals supported by the BSC (including Conemaugh Health System) to maintain their commitment to providing high-quality care while enhancing the patient financial process from start to finish.

“R1’s robust technological capabilities combined with the company’s focus on mission and strong commitment to the BSC in Johnstown make them the right partner for LifePoint,” said Rob Jay, executive vice president of integrated operations for LifePoint Health. “I’m eager to watch R1’s strategic vision for the BSC unfold in the years to come.”

“We are honored to be working with LifePoint Health and the talented team members in Johnstown,” said Joe Flanagan, president and chief executive officer of R1. “Our goal is to continue the growth and success of the Business Services Center and bring more new jobs to the community.”

About LifePoint Health
LifePoint Health® is a leading healthcare company dedicated to Making Communities Healthier®.  Through its subsidiaries, it provides quality inpatient, outpatient and post-acute services close to home.  LifePoint owns and operates community hospitals, regional health systems, physician practices, outpatient centers and post-acute facilities across the country.  It is the sole community healthcare provider in the majority of the non-urban communities it serves.  More information about the company can be found at

About R1 RCM
R1 RCM is a leading provider of technology-enabled RCM services which transform and solve revenue cycle performance challenges across hospitals, health systems and group physician practices. R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. To learn more, visit:

Forward Looking Statements
This press release includes statements that may constitute “forward-looking statements” and are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as applicable. In particular, statements about future events and relationships, plans, future growth, and future performance, are forward-looking statements. These statements are often identified by the use of words such as “anticipate,” “believe,” “designed,” “estimate,” “expect,” “intend,” “may,” “plan,” “predict,” “project,” “will,” “would,” and similar expressions or variations, although not all forward-looking statements contain these identifying words. These  forward-looking statements are based on  current expectations and projections about future events as of the date hereof and any forward-looking statements contained herein should not be relied upon as representing the views of R1 or LifePoint as of any subsequent date. Subsequent events and developments, including actual results or changes in the assumptions of R1 or LifePoint, may cause views to change. While either R1 or LifePoint may elect to update these forward-looking statements at some point in the future, neither company has the current intention of doing so. Although each of R1 and LifePoint believes that the expectations reflected in such forward-looking statements by them are based on reasonable assumptions, such statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. Should one or more of these risks and uncertainties materialize, or should underlying assumptions, projections, or expectations prove incorrect, actual results, performance, financial condition, or events may vary materially and adversely from those anticipated, estimated, or expected. Actual results and outcomes could differ materially from those included in these forward-looking statements as a result of various factors, including, but not limited to the factors discussed in the case of R1 under the heading “Risk Factors” in R1’s annual report on Form 10-K for the year ended December 31, 2019, R1’s quarterly reports on Form 10-Q, and any other periodic reports R1 files with the Securities and Exchange Commission.


Media Relations

Liz Harris                                                                                    Natalie Joslin     
LifePoint Health                                                                          R1 RCM Inc.
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